Frequently Asked Questions
Everything you need to know about your Walli Case
What makes Walli Cases different from standard phone cases?
Walli Cases feature a unique, all-in-one design that includes a functional finger strap for a secure grip and a built-in wallet slot that holds up to two cards without adding excessive bulk.
When will my order ship?
Orders are typically processed within 1-3 business days. Once shipped, domestic orders usually arrive within 3-7 business days depending on the shipping method selected at checkout.
Do Walli Cases support wireless charging?
Because of the integrated wallet and finger strap design, most Walli Cases are not compatible with wireless charging. We recommend using a standard lightning or USB-C cable for the fastest and safest charge.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return or exchange if you are not completely satisfied with your purchase.
Will the card slot stretch out over time?
Our wallet slots are engineered with high-quality, durable materials designed to maintain their shape. While they may soften slightly with use, they are built to keep your cards secure for the life of the case.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.